SERVICE REQUESTS

SERVICE REQUESTS

Experience the epitome of luxury and reliability with Costello’s Hearth & Spa. Elevate your lifestyle with our premium selection of top-notch hearth and hot tub brands. Unparalleled in quality, our products ensure a blissful escape right at your fingertips.

Recognizing that unforeseen circumstances may arise, we go beyond the sale – our dedicated team of service technicians stands ready to swiftly address any issues. From seamless problem resolution to meticulous annual preventative maintenance, we’ve got you covered.

But that’s not all. At Costello’s Hearth & Spa, we’re not just about products; we’re about enriching your experience. Learn the art of crafting the perfect wood fire, or master the intricacies of water chemistry management for your hot tub. Our commitment extends beyond sales; it’s about empowering you with knowledge and ensuring your satisfaction.

Rest assured, with Costello’s Hearth & Spa, you’re not just purchasing a product; you’re gaining a trusted partner. Feel the confidence that comes with knowing we’re here for you whenever you need us. Elevate your comfort, elevate your lifestyle – choose Costello’s Hearth & Spa.

Looking for a preventative maintenance plan for additional piece of mind?  Costello’s Hearth & Spa has an option for both your fireplace or hot tub.

Our Phone Numbers

Hearth Service – North of Baltimore               410-420-7914

Hearth Service – South of Baltimore               410-969-2402

Hot Tub Service – All                                                    410-969-2402


Service Desk Hours

MON-FRI 8:00 AM to 5:00 PM
SUN – SAT CLOSED

  • All repair work itself is done at the customer’s home by factory trained service personnel.
  • We maintain a fully stocked parts department to expedite your repair and minimize downtime.

DID YOU KNOW some service appointments can be avoided by following the troubleshooting guide in your owners manual?  Please consider this option before requesting service.

What Type of Service Do You Need?


  • Your Contact Information


X

DesignStudio Bug Report

Hello! please let us know if you found a bug so we can fix this ASAP